In this module we’re going to help you understand how to communicate professionally via phone.
In this module you will learn:
What professional communication over the phone sounds like
The rules of communicating via text
How to deal with calls from potential employers
1. Phone call out of the blue
Here’s Dayna talking you through her experience of answering calls to employers. Read her advice on how to make a great impression when the phone rings.
Click here to read.
2. Listen to employer calls
When an employer calls you, there are three main things to get right
Answering professionally and with a clear tone
Be clear on the job you’ve applied for
If your not in a position to speak freely (e.g. you’re on the bus) just let them know.